Contact Us
Find the best way to get help and get in touch with us. Fill out a short form or get tips on how to solve some of the most common issues right from your device.
If you still need more help, see the Faqs for technical support, contact information, and more.
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Contact Us
Find the best way to get help and get in touch with us. Fill out a short form or get tips on how to solve some of the most common issues right from your device.
If you still need more help, see the Faqs for technical support, contact information, and more.
Customer Care Center
If you still have any questions, please feel free to email us via support@uspoststamp.com or directly fill out the form with details, we will get back to you within 8 hours.
FREQUENTLY ASKED QUESTIONS
We are aware that because you have been waiting for a while, the last thing you want to get is a broken box or an inferior goods. Not to worry. For your benefit, we have a transparent refund and return policy. You will have 14 days to return your order and get your money back if there is a problem. We also have a 30-day return policy starting from the day we receive your item. We will send a postage-paid return email to your mailing address, making the return procedure simple. Simply return the order to us in unused condition, and we’ll take care of the rest. As soon as we are informed that the email has been returned, we will issue a refund to you. Please feel free to email us at 267193941@qq.com or complete the form if you have any more queries. We’ll respond to you within 12 hours.
Currently, we provide with credit/debit card.
Normally, our confirmation email will be sent once your payment is complete. If you do not receive your order confirmation, it may have gone into your promotions or spam folder. If you still have any questions, please feel free to contact us at 267193941@qq.com. We will get back to you within 8 hours. In the meantime, your order is still in progress and the shipping time will not be affected.
Once we receive your payment, your order will proceed immediately. Generally, we will ship within 24 hours and our local logistics team will follow up within 36 hours. It will be delivered within 3-7 days, depending on traffic. Don’t stress, we will try our best to help you get them as soon as possible. If you have any further questions, please feel free to contact us at 267193941@qq.com. We will get back to you within 8 hours.
We fully understand your concern and we have a professional customer service team to help you deal with it. All you need to do is send your information to our email address and we will give you a satisfactory answer within 6 hours. Don’t worry, there is no charge in this case, and we will refund you if you want.